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Do you do commissioned work?Yes I do, and they're my favourite. All commissioned work does not go up for resale, so it is unique to you. I do however showcase my commissioned work on my website. All commissioned work is priced a little higher than my catalogue listings and can be discussed before the design process begins.
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What are your shipping rates?UK Shipping Costs: Royal Mail Standard Free. This is a tracked service. Delivery is estimated 2-3 working days from dispatch. Rest of World Shipping Costs: Royal Mail InterÂnational Free. This is a tracked service. Delivery is estimated 10-14 working days from dispatch.
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Do you offer Gift Cards?I do offer eGift Cards and they can be purchased via the Gift Card tab. Please note eGift Cards have a minimum spend of £20 up to a maximum of £150. *eGift Cards expire 12 months from date of purchase*
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What are the payment options?Please see below secure methods of payment. I now also offer Clearpay where you can split your payments into affordable instalments. All Major Credit/Debit Cards inc AMEX Apple Pay PayPal Clearpay
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What are your dispatch times?Dispatch times: All orders are dispatched within 5 to 7 business days.
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What is your returns & refunds policy?If you receive an item that you are not happy with such as the wrong size or colour, a replacement free of charge will be offered in the first instance. If a replacement is not required, then a full refund will be provided once the returns process has been completed. All returns are free of charge. Returns must be made within 14 days of receiving your order. Please email info@chronicchaosbyleanne.co.uk to arrange a return and a free return label will be provided to you via email. ​ Please note that all requests for a refund must be done so within 14 days of you receiving your order. A refund will be issued to you within 14 days of receipt of return.
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